We moved to Experior Logistics right before BlackFriday/Cyber Monday sales in 2023. We had spoken with their team and physically visited before making the correct decision to relocate our entire inventory to their very capable warehouse.
We suffered greatly at our prior 3pl (third-party logistics) warehouse, and reached out to Experior Logistics to inquire as to their business practices, lead times, costs and ability to safeguard our entire value of product. The vetting process was very comfortable, they answered all of our questions, were very forthright with costs, cutoff times, how they process returns, and how quickly they can give us tracking details for all shipments.
As noted, we moved in during a very busy time in this industry, yet they managed it extraordinarily well! We had no late shipments, no miss-ships, and tracking numbers early in the day so that we could close out our orders. We ARE so impressed with the entire team! I could not recommend Experior Logistics more highly. We have direct communication with the CEO, managers and all support staff. We did not have this level of communication in our prior 3pl (third-party logistics), and as a small business; this is critical to us.
They have taken care of our inventory like it was their own, a new experience for us! As a drop- shipper all we want from a 3pl (third-party logistics) is to safeguard our product, get our orders shipped out correctly and on time, communicate when they see issues, and charge a fair price for their service. Experior Logistics has exceeded all of our expectations!
Feel free to reach out if you need any personal discussion regarding their services.
